BOI is #1 in preparing community bankers for banking in the 21st century.
Participants achieve a comprehensive understanding of the community bank.
Bank Operations Institute
Southern Methodist University
Dallas, Texas


The Bank Operations Institute curriculum is a fast-paced, exciting program with a well-crafted blend of informative lectures, case studies, team building exercises and bank simulation. Today, more than ever before, your bank's success depends on its ability to strategically control costs and deliver the highest quality products and services, all while remaining compliant with a myriad of regulatory requirements. Here are some of the topics you will cover over the two successive years of the program:

Level One

  • The Business of Banking
  • Evaluation Bank Performance
  • Risk Management
  • Controlling Fraud
  • Strategic Cost Control
  • Effective Internal Control And Audit Procedures
  • Current Compliance Topics
  • Human Resources Management
  • Marketing And Cross Selling Measurement Tools
  • Payment Trends And Digital Banking
  • Effective Time Management

Level Two

  • Managing For High Performance Banking
  • Managing The Bank Investment Portfolio
  • Strategic Planning
  • Branch Transformation
  • Delivery Systems And Channels
  • Effective Fraud Control
  • Human Resources Strategies
  • Maximizing Bank Performance
  • Budgeting and Planning
  • Bankruptcy and Other Legal Topics